Introduction: In the unpredictable world of homeownership, challenges can arise unexpectedly, as one of our recent clients discovered. Upon noticing clean water seeping through their walls, they promptly contacted the Department of Environmental Protection (DEP) to investigate the issue. Initially suspected to be a sewer problem, their sewer line underwent a camera inspection inspection, revealing only minor issues like tree roots, swiftly resolved.
Identifying the Issue: DEP’s arrival on-site quickly redirected attention to the fire sprinkler main, identifying it as the source of the leak. This revelation came as a surprise to the homeowner, who had recently installed a ductile iron fire sprinkler main, a material renowned for its durability and resistance to corrosion. With its installation just two years prior, it seemed improbable that such a new pipe could already be the culprit.
DEP Notice and Urgency: Compounding the homeowner’s concerns, DEP proceeded to issue a 3-day notice violation, stipulating that the water main must be repaired within this tight timeframe. This added urgency to an already perplexing situation, prompting swift action from all parties involved.
Investigation and Confusion: A licensed plumber was called to the scene to conduct a thorough investigation. Despite DEP records indicating that the old water main had been disconnected and properly plugged when the new line was installed, evidence to the contrary emerged during the inspection. Extensive on-site investigations, including noise tests on the line, only deepened the mystery surrounding the situation.
Exploratory Excavation and Resolution: Faced with mounting pressure and escalating quotes for fire sprinkler main replacements, the homeowner opted for a decisive step: exploratory excavation. This procedure, though potentially costly, promised definitive answers. After obtaining necessary permits, the excavation commenced over the suspected location of the old water main, situated 15 feet away from the newer installation.
Lessons Learned and Savings: Ultimately, the excavation confirmed the suspicions: the previous plumber had failed to properly disconnect and plug the old water main tap. According to standard procedures, this involves cutting the tap’s threads to ensure it cannot be inadvertently used in the future, a process typically supervised by a DEP inspector. Curiously, DEP records indicated compliance with these regulations, raising questions about the accuracy of their documentation.
Conclusion: In conclusion, this case study underscores the critical importance of thorough investigation and adherence to proper plumbing practices. By diligently pursuing the root cause of the issue, the homeowner not only resolved their plumbing dilemma but also saved potentially thousands of dollars in unnecessary replacements and repairs.
Call to Action: For homeowners facing similar plumbing challenges or seeking expert advice, Harris Water Main & Sewer stands ready to provide professional assistance. Contact us today to ensure your plumbing systems are maintained and managed with utmost care and expertise.
